Help and support
What you need to make a Video Call
How to access your video call (PDF, 382KB)
If you require further assistance with making your video call, please call the telephone number provided with your appointment information.
Providing access to care closer to home
Click here to watch a video overview of Barwon Health's Telehealth service.
To access your video consultation: Click the clinic you are attending
Your local Telehealth hub
Telehealth enables you to have an appointment with your clinician by video from your home, or from a Community Telehealth Hub.
A Community Telehealth Hub is a private room with everything you need for a telehealth appointment, including a computer, webcam, microphone, speakers, good internet connection, and support staff to help you get set up.
These are located throughout the Barwon South West region, at health services, community centres and neighbourhood houses. They are available to use free of charge.
If you have a telehealth appointment and would like to use a community telehealth hub near you, locate your nearest hub on the map below, and call the telephone number listed to book the hub for the same time as your telehealth appointment.
Aboriginal Health Liaison Service
Acute Neurosciences Unit (ANU) – Inpatients
Aged Care Clinics
- Community Geriatric Clinic
- Geelong Aged Care Assessment Service
- Geriatrician Visiting Program
- Regional Geriatric Clinic
Aged Care Virtual Visiting
Barwon Health North Child and Family Services
Belmont Community Rehabilitation
Blakiston Lodge (Virtual Visiting)
Cachexia and nutritional support
- Cachexia and nutritional support
- Cancer nurse assessment clinic
- Clinical Trials
- Medical Oncology
- Nurse Care Coordinators
- Radiation Oncology
- Radiotherapy Nurses
Cardiothoracic Consulting Suite
Geelong Aged Care Assessment Service
General Medicine – Outpatients
Infectious Diseases and Refugee Health
Inpatient Rehabilitation: Allied Health
McKellar Community Rehabilitation
Motor Neurone Disease (MND) Clinic
Orthopaedic Preadmission Education
Paediatric Home Care Coordination
Palliative Care Volunteer clinic
Percy Baxter Lodge (Virtual Visiting)
Specialist Immunisation Clinic
Victorian Paediatric Rehabilitation Service (VPRS)
Last Modified: Tuesday, 02 May 2023
Additional services to come
If your clinic is not listed please talk to your clinician about telehealth access.