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Visitor information

Our patients are vulnerable and we want to reduce the risk of them contracting COVID-19 from visitors. Please follow the restrictions to keep everyone safe.

All visitors MUST wear a mask at all times and it is not to be removed at the bedside. Visitors who do not abide by our visitor restrictions will be asked to leave.

Please do not visit if you have symptoms and we strongly recommend you do a Rapid Antigen Test (RAT) before visiting a loved one.

We request all visitors:

  • Return a negative Rapid Antigen Test result before visiting.
  • Do not visit if COVID-19 positive, have COVID-19 symptoms or are a close contact.
  • Wear a supplied face mask at all times (no exemptions) and do not eat or drink at a patient’s bedside.
  • Maintain 1.5m social distancing.
  • Perform hand hygiene.

Visiting University Hospital Geelong & McKellar Inpatient Rehabilitation Centre

  • Visiting hours are between 10am and 8pm.
  • Two visitors per day for a maximum of two hours
  • Children aged under 16 are permitted to visit, except in maternity, birth suite, special care nursery and the children's ward.
  • Visitors to University Hospital Geelong must enter at the main entrance on Bellerine Street.
  • Patients with appointments at Andrew Love Cancer Centre can use the entrance on Swanston Street.
  • Exceptions to current visitor guidance are considered on a case-by-case basis for end-of-life reasons or other compassionate grounds with a Nurse Unit Manager.

Other Area Specific Visitor Guidance

Children's Ward and Special Care Nursery

Children's Ward

One parent or guardian can accompany a child at all times. One visitor (including other parents) can visit for up to two hours per day.

Children under the age of 16 are not permitted.

Special Care Nursery

One parent or guardian can accompany a child at all times. One non-birthing parent can visit between 8am and 8pm.

Children under the age of 16 are not permitted


Birth Suite

One primary support person for birth and one other support person.

Maternity Ward

One non-birthing parent can attend the ward from 8am to 8pm.

Children under the age of 16 are not permitted.

Emergency Department

Adults presenting to the Emergency Department can be accompanied by one support person.

Children presenting to the Emergency Department can be accompanied by two parents/carers.

Adults in COVID precautions are not permitted to have a support person unless authorised by the Nurse in Charge.

We encourage a support person to accompany individuals presenting with psychological distress, mental illness, those with a disability or sensory impairment or people with cognitive impairment.

Aged Care

There are no limits on time, number, or age of visitors to aged care.

Prior to entering, all visitors must return a negative Rapid Antigen Test and sign-in.

Designated ‘Partners in Care’ are able to visit residents during outbreaks.

Outpatients & Medical Imaging Appointments

One support person can accompany an individual for any clinic, imaging scan or outpatients appointment. The support person must wear a mask at all times.


Patient deliveries to University Hospital Geelong

  • No food deliveries are permitted (aged care residents are exempt).
  • Flowers and gifts can be delivered to patients where the person delivering is fully vaccinated. If the delivery person is not vaccinated flowers and gifts can be left at the main entrance reception.
  • Patients in Baxter 7 or COVID-positive patients in other areas cannot receive flowers or gifts (aged care residents are exempt).

Thank you for helping to keep our patients and staff safe.

People seeking healthcare are not considered visitors and should not be denied access to healthcare for any reason.

Updated 9/9/22

Last Modified: Tuesday, 15 November 2022

Contact Us

(03) 4215 0000

Related Links

COVID-19 Vaccinations